Privacy Policy

ProtoTerminal (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and what choices you have.

By using this website (prototerminal.com), you agree to the practices described here.

1. Who we are

ProtoTerminal helps local businesses improve their website text, SEO, and online content.

If you have any questions about this policy, you can contact us at the email above.

2. Information we collect

We collect information in two main ways:

A. Information you provide directly

When you use our forms, you may provide:

  • Name

  • Email address

  • Business name (if you include it)

  • Details about your website, content, or project

  • Any other information you include in your message or order request

We only ask for the information needed to reply to you and provide our services.

B. Information collected automatically

When you visit our site, certain technical information is collected automatically, for example:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on each page

  • Referring website (how you arrived on our site)

This information is mainly collected through cookies and similar technologies (see Section 4).

3. How we use your information

We use your information to:

  • Read and respond to your messages and enquiries

  • Review your content and prepare quotes or project details

  • Deliver the website, SEO, and content services you request

  • Improve and secure our website

  • Understand how visitors use our pages so we can make them better

  • Comply with any legal obligations

We do not sell your personal data.

4. Cookies and similar technologies

Our site uses cookies to make the website work properly and to understand how people use it.

We use a cookie consent tool (CookieYes) to show you the banner and manage your choices.

Cookies on this site are generally grouped as:

  • Necessary – Required for the basic functions of the site (for example, security and remembering your cookie choices). These cannot be switched off.

  • Functional – Help with features like feedback tools or embedded third-party content, if used.

  • Analytics – Help us see anonymous statistics such as which pages are visited, how long visitors stay, and how they found the site.

  • Performance – Help us understand how well the site performs so we can improve the user experience.

  • Advertisement – Used for personalised ads. We do not currently use third-party advertising cookies on ProtoTerminal, but this category may appear in the cookie manager because of the consent tool.

You can:

  • Manage your cookie preferences at any time using the options in the cookie banner or the “Consent Preferences” button (if visible).

  • Adjust your browser settings to block or delete cookies. Please note that blocking some cookies may affect how the site works.

5. Legal bases (for visitors from the EU/EEA & UK)

Where GDPR or similar laws apply, we rely on the following legal bases:

  • Consent – For non-essential cookies and similar technologies.

  • Legitimate interests – To maintain and improve our website and respond to your requests.

  • Contract – When we use your information to provide the services you request.

6. How long we keep your information

We keep your information only for as long as necessary to:

  • Respond to your enquiry or complete the work you requested

  • Maintain reasonable business records

  • Comply with legal or tax obligations

If you ask us to delete your information (where applicable), we will do so unless we are required to keep it for legal reasons.

7. How we share your information

We do not sell your data. We may share limited information with trusted service providers who help us run this website and our business, such as:

  • Website hosting and security providers (for example, our web host and security tools)

  • Email and communication tools

  • Analytics providers (such as Google Analytics, if enabled)

  • Cookie consent and protection services (such as CookieYes and Cloudflare Turnstile/challenges)

These providers are only allowed to use your data to perform services for us and must protect it.

8. International data transfers

Some of our service providers may be located outside your country (for example, in the United States or other regions). Where required, we take steps to ensure that appropriate protections are in place for these transfers, such as standard contractual clauses or similar safeguards.

9. Your rights

Depending on your location and local laws, you may have the right to:

  • Access the personal data we hold about you

  • Ask us to correct inaccurate or incomplete information

  • Ask us to delete your data, in certain circumstances

  • Object to or restrict the processing of your data

  • Withdraw consent for non-essential cookies (at any time, using the cookie banner or preferences)

  • Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us at info@prototerminal.com

10. Third-party websites

Our website may link to other websites. We are not responsible for the privacy practices or content of those sites. We recommend reading their privacy policies separately.

11. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top shows when it was last revised. Any changes will apply when the updated policy is posted on this page.

12. Contact us

If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:

Email: info@prototerminal.com

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